Privacy Policy
Privacy Policy for Swift Grill
Effective Date: 09.25.2025
Who we are: SwiftGrill (“SwiftGrill,” “we,” “us,” or “our”) operates restaurants in Florida and the website theswiftgrill.com. This Privacy Policy explains how we collect, use, and share information when you visit our sites, join our SMS/email lists, place orders, or otherwise interact with us.
Information We Collect
Contact & identifiers: name, email address, mobile number, postal address, IP address, device identifiers.
Customer records & preferences: reservation details, order history, dietary notes you choose to share, location preferences, loyalty status.
Communications data: your opt‑ins/opt‑outs, message interaction (e.g., replies like STOP/HELP), email opens/clicks.
Usage & analytics: pages viewed, links clicked, browser/device info, approximate location (from IP), cookies and similar technologies.
Payment data: collected and processed by our payment partners; we receive limited details needed for receipts and fulfillment.
How We Use Information
Provide services: process orders/reservations, send confirmations/updates.
Communications: send transactional notices (e.g., order status) and, with your consent, marketing via SMS/MMS and email.
Personalization & analytics: improve menus, offers, website experience, and promotions.
Security & compliance: prevent fraud, maintain records of consent, comply with applicable laws.
Legal Bases (where applicable)
Consent for marketing texts/emails and certain cookies.
Contract to provide requested services.
Legitimate interests for metrics, site security, and service improvements (balanced against your rights).
SMS/MMS & Email Marketing
Program description: If you opt in, you may receive messages about reservations, order updates, events, promotions, or limited‑time offers. Message frequency may vary.
Costs: Message and data rates may apply.
Opt‑out (SMS): Reply STOP to cancel at any time. Reply HELP for help. You may also email us at of****@**ad.llc
Opt‑out (Email): Click the Unsubscribe link in any marketing email or contact us.
No purchase required: Consent to receive messages is not a condition of purchase.
Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
Sharing of Information
We do not sell your personal information. We may share with:
Service providers/Processors (e.g., messaging/email platforms like Brevo, payment providers, reservation/ordering systems, analytics and hosting vendors) bound by contract to use data only on our instructions.
Business transfers (e.g., merger, acquisition) where your information may be part of the transaction.
Legal obligations when required to comply with law, regulation, or valid legal process, or to protect rights and safety.
Cookies & Tracking
We use cookies and similar technologies for essential site operations, analytics, and (with consent) advertising. You can manage preferences via your browser settings and any cookie banner provided on our site.
Data Retention
We retain information only as long as necessary for the purposes above, including maintaining proof of consent and compliance, then delete or anonymize it per our schedules.
Your Rights
Depending on your location, you may request access, correction, deletion, or portability of your information, or object to/limit certain processing. To exercise rights, contact of****@**ad.llc We will verify requests and respond as required by law.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have, we will delete it.
Data Security
We maintain reasonable technical and organizational safeguards. No system is 100% secure.
International Transfers
Our service providers may process data in the U.S. and other countries. We use appropriate safeguards where required.
Changes to This Policy
We may update this Policy. Material changes will be posted on this page with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Swift Grill
901 N US Hwy 1,
Fort Pierce, FL 34950
(772) 448-8699
Email: of****@**ad.llc